What is the Alaskan king crab payment method?
Alaskan king crab accepts all major Debit & Credit Cards.
Where does Alaskan king crab deliver?
Alaskan king crab delivers to the United States only.
How long can a box sit outside once it’s delivered?
While there are a lot of factors to consider (weather, direct sunlight, etc), they package their shipments with thermal lining and dry ice and have had products maintain quality in transit for upwards of 30 hours.
What happens if my order is damaged?
Alaskan king crab is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact FedEx to file a claim. Alaskan king crab also recommend signing up for a FedEx account to track the status of your package.
What is your warranty and returns policy?
Due to the perishable nature of the products they offer, Alaskan king crab is not able to offer a warranty. That said, if you are unsatisfied with your order, you have 7 days from when you receive your order to notify them of the issue you experienced with your order. Alaskan king crab is happy to work with you in resolving any issues with your order that you may experience. Alaskan king crab handle all inquiries regarding damaged products on a case-by-case basis.