What is Ann Taylor Factory payment method?
Ann Taylor Factory accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where does Ann Taylor Factory ship?
Ann Taylor Factory ships within the US only.
How do I track my order?
Once your order has shipped, they’ll send you an email with the order status and tracking information. You can also track your order from their site – simply click on Order Status at the top of their homepage.
What is Ann Taylor Factory return policy?
Ann Taylor Factory will accept your return or exchange of unworn, unwashed, and defective merchandise purchased on their website by mail. Unwashed, unworn, and defective merchandise may also be returned or exchanged at any Ann Taylor Factory store, with the exception of select merchandise noted in their return policy below. Please note: they cannot accept Ann Taylor Factory returns at Ann Taylor, LOFT, or LOFT Outlet stores. Additionally, merchandise purchased in-store cannot be returned by mail - it must be returned to a store.
What is Ann Taylor Factory exchange policy?
To save you time, they have their Quick Exchange Service. If you find that an item you ordered isn’t just right and needs a replacement in a different size or color, all you need to do is call them at 1-833-845-4438. They’ll quickly place an exchange order, charging your preferred credit card but waiving your standard ground shipping fees. In addition, they’ll help you make your return to their Online Store or to the store nearest you.