What is the payment method?
Arctic Cool accept payments through all major Credit/Debit Cards and PayPal.
Where does Arctic Cool ship?
Arctic Cool ships within the US only.
What is the return policy?
Arctic Cool product return within 60 days.
I Should have received my refund but now where is it?
If you have not received a refund yet, first check your bank account. Next contact your credit card company. It may take some time before your refund is officially posted. There is often some processing time before a refund is posted. It can take up to 3-5 business days for your refund to post.
Can I check order status or track shipping?
Tracking information will be emailed to you once your order ships. If you don’t receive an e-mail, please check your junk or spam folder. If you have created a user account, you can check your order status any time after it’s placed.
What do I do if I received a damaged or incorrect product?
If you receive a product that is damaged or incorrect, please contact them within 14 days of receipt and provide your order number as well as a photo of the damaged or incorrect product and they will make things right.