What is the payment method?
Color&Co accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where does Color&Co deliver?
Color&Co delivers to the United States only.
How long does shipping take?
All Color&Co orders are shipped and delivered Monday–Friday, excluding major holidays. Color&Co standard shipping carrier is UPS (in some cases, final delivery is done by USPS). Please allow 1–2 days for order processing and 3–5 business days for standard shipping. Standard shipping charges of $5.95 apply. Unfortunately, they do not ship outside of the U.S. or to Alaska, Hawaii, Guam, Puerto Rico, or U.S. Virgin Islands, or APO addresses at this time.
Can I cancel an order I just placed?
Due to the personalized nature of their product, colour box orders begin processing right away and they cannot be cancelled or modified.
Do you accept returns?
If you are not satisfied with the results of your personalized hair colour, please reference their Color Confidence Guarantee. For haircare items, they accept returns of unused, unopened products up to 30 days from receipt. If you need additional information regarding the return of any Color&Co products, please call their Customer Care Team at 1-888-742-6567 between the hours of 9 am–5:30 pm EST, Monday–Friday. You can also email us 24/7 through their Contact Us page.