What is Pottery Barn Kids payment method?
Pottery Barn Kids accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where does Pottery Barn Kids ship?
Pottery Barn Kids ships within the countries that are available during the checkout process.
How do I track my order?
To check the status of your package, please enter your order number and billing email address below. Your order number can be found in your Order or Shipping Confirmation Email.
What is Pottery Barn Kids return policy?
You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required. Monogrammed items and Made to Order furniture or rugs are not eligible for returns. Review the full list of ineligible items and their refund policy below before starting the process.
Can I delay the shipment of my order?
If you wish to place an order but delay its shipment to a later date, please do so through their Customer Service Center. Call 1.800.993.4923, and one of their sales associates will be happy to assist you.