Elgato Coupon Codes

Elgato accepts all major Debit/Credit Cards.

Elgato ships within countries provided during checkout.

Corsair offers both Standard and Express shipping options from all their available shipping locations, and they partner with UPS as our preferred shipping carrier.

Standard shipping time in Europe varies between 2 – 4 days, and Express shipping time is 1 – 2 days.

The two-day, express shipping is typically available for all orders if the order is placed before 2 pm GMT (3 pm CET).

The express service option does not add priority to the picking or packing of your product, it simply selects a faster shipping method once it’s with the carrier.

Items ordered online from Elgato that arrived damaged or are incorrect can be returned to Elgato by creating a ticket at: https://help.elgato.com, or by contacting Customer Service at +1 888-831-6488. Web Store Customer Service is available Monday through Sunday, 10:00 AM – 6:00 PM Pacific Standard Time.

You have 60 calendar days to return an item from the date you received it. Only items that have been purchased directly from their website can be returned to Elgato. Elgato products purchased through other retailers must be returned by their respective returns and refund policies.

Please ensure that the item you are returning is repackaged in the original packaging, with all the cords, adapters, accessories, and documentation that were included when you received it. Returned items must be free of physical damage.

Elgato will refund you the amount spent on the returned items, including sales tax. Unless there has been an error that is Elgato's responsibility, the original shipping fees will not be refunded. Elgato Store Gift Cards and Elgato gaming chairs are ineligible for return.

Once your return package is delivered, it will be opened and its contents inspected. After inspection, a refund for the item(s) purchased will be initiated, using your original payment method. Please note: If your purchase was part of a bundle or other promotion, your refund amount will be recalculated proportionally. Unless your return is the result of a Elgato handling error, they will not refund the original shipping fees.

If you paid by credit card, refunds will be sent to the card-issuing bank after they receive the returned item or your cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

If purchased via other payment methods, such as PayPal or Amazon Pay, a credit will be issued to your account. The availability of the returned funds depends on the policies of the payment provider.