What are Gap Factory payment methods?
Gap Factory accepts all major Debit/Credit Card and PayPal.
Where does Gap Factory ship?
Gap Factory ships within United State.
What is your return policy?
If you are not satisfied with your purchase, you can return it within 60 days of purchase but the items should be unwashed and unworn, or defective.
Can I change or cancel my order?
Contact them immediately after placing your order, and they’ll do everything they can to accommodate your request.
Their automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short.
NOTE: If you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.
How long do I have to return or exchange an item?
Customers should return/exchange items within 60 days of purchase.
Do you charge a shipping fee for exchange?
No, the shipping fee is free for exchange.