If you are not pleased with your purchase, you may simply return the items in the original condition and in the original factory packaging within 30 days of receipt for a full refund of your purchase price. You can also exchange the item you have purchased within 30 days if you are unhappy with the item. They must receive your returned purchase within 30 days of receipt in order to issue a refund or exchange it with another item. They cannot accept returns/exchanges of merchandise that are used, laundered, or soiled or packages that are not in original factory packaging. After they have received your return, they will either exchange it with your desired item of the same price or credit the approved refund amount to the credit card used to purchase the item(s). Royal Egyptian Bedding pays for return shipping only if they send an incorrect or damaged item and if the buyer wants to return or exchange it. If a buyer wants to return or exchange the items for any other reason, the return shipping cost needs to be paid by the buyer.