What payment method do you accept?
Customon accepts VISA, Mastercard, Discover Card, American Express and PayPal.
Where does the Customon deliver?
Customon delivers to Canada and USA.
What is your exchange policy?
They want you to love what you bought. So if you aren’t completely happy with your purchase, they can sort out a replacement or store credit for situations where:
* The wrong garment style, colour, or size was ordered
* The wrong case or skin style was ordered
What types of refunds do you offer?
* Paypal - The refund returns to the account used to make the purchase and you are provided with a unique transaction ID.
* Credit Card - The refund returns to the same card used at purchase and your transaction ID is your order number.
How long will the refund take?
It depends on the bank or card issuer. Some banks/card issuers finalize refunds within a couple of business days, while others may wait until the end of the statement month to process refunds. If the refund seems to be taking more than one week, you can contact your bank or card issuer to ask about their usual timeframes.