NEW
24/7 Customer Service
ShipBob offers around the clock customer service for eCommerce brands using its fulfillment solution.
Terms and conditions
- Subject to availability.
- See the ShipBob website for full terms and conditions.
ShipBob Coupon Codes
1 active offer
Active ShipBob Coupon & Promo Codes
How do I use my ShipBob coupon code?
- Copy a code from Love Coupons and follow the link to the ShipBob website
- Here you can begin shopping and add any products you want to your bag
- You’ll then be taken to the shopping bag page where you can paste your code to apply the discount
- Once you’re finished you can checkout
- Add your Promo/Voucher/Coupon Code to the box labeled "Coupon Code" and click ‘Apply’
- You can then ‘checkout’ and continue with the payment process
ShipBob Money-Saving Hints & Tips
Here are some great tips & tricks for extra savings at ShipBob:
- Always visit and check Love Coupons for the latest money-saving discount codes and deals at ShipBob before you finish your purchase
- Join the ShipBob newsletter to get the best offers, money-saving promotions and exclusive deals sent straight to your inbox
- Be sure to check out the sale offers and discount section on the ShipBob website for the latest promotions and discount offers
- Follow ShipBob on social media to stay updated with their new arrivals and offers.
- Sign up to Love Coupons newsletter for our latest weekly offers for brands like ShipBob and many more.
ShipBob FAQs
What is ShipBob payment method?
ShipBob accepts all major Credit/Debit cards.
How can I set up my international ship options?
They want to help make international shipping as simple as possible and ensure pricing consistency.
Previously, each ship option could map to either domestic or international. This caused errors when international destination orders came in but were mapped to domestic-only services (e.g., USPS Media Mail). As an effort to bring more transparency and predictability to your shipping costs.
How can I recall or change the address on a package that shipped?
At this time they can only request a return to sender or a change in address/delivery date through UPS. All other carriers do not allow for in-transit changes. They're very sorry for this inconvenience!
Send an email to support@shipbob.com or reach out to them on chat to request the change. Note: Some UPS services will not allow for in-transit changes.
If the change is successfully applied, a carrier service charge will be applied to your account.
Can I request to expedite the delivery date?
Unfortunately, the options for address changes are returned to sender, change address, or reschedule for a later date. There is no current option to expedite before the original estimated delivery.
What do I do if my customer's order shows "delivered" but they did not receive it?
While rare, there are occasions on which recipients claim that they have not received an order even though the tracking URL states otherwise, often because of theft or the carrier leaving the package in a public lobby or space.
Unfortunately, they do not have recourse in these situations and their Lost in Transit Policies go into detail about when they can deem an order "lost in transit" and file a claim.
ShipBob Contact Details
Phone
+1-844-474-4726
Address
120 N Racine Ave. Suite 100 Chicago, IL 60607
Which ShipBob offer should I use?
ShipBob offers 24/7 customer service as the lead item on this page, and it is best for merchants who need continuous operational support rather than a one off price cut. The 24/7 customer service offer applies to eCommerce brands using ShipBob’s fulfillment solution and is available through the ShipBob website, subject to availability and the full terms and conditions on the site.
If you are a new store or testing fulfillment: sign up and consider the 24/7 customer service option, because it gives you access to support at any hour while you set up carriers, packing rules and integrations. This offer is website only, so you must complete setup through ShipBob’s web portal to use the service.
If you run late shipping windows or sell internationally: the 24/7 customer service option is the most relevant choice. Around the clock support helps when you have orders and time zone overlaps outside standard business hours, so selecting a plan with this service will likely reduce operational friction even if it does not change invoice totals.
If you have high order volume or peak selling periods: rely on 24/7 customer service to keep fulfillment running during spikes. This is a service benefit rather than a price reduction, so it does not change how much you pay at signup but can reduce indirect costs from errors or delays.
If you want a discount or first time signup saving: there is no percentage off, fixed dollar coupon, newsletter signup discount or subscribe style offer listed. For straightforward money saving on a single purchase there is nothing on this page to lower your invoice amount; the 24/7 customer service offer improves support access rather than the price.
If you plan to buy a bundle or use a payment plan: no bundle discount, student code, or finance specific offer appears in the current list, so the 24/7 customer service item remains the only active benefit shown and still applies when you purchase through the website, subject to availability.
Our records show one offer listed for ShipBob in the 12 months to October 2026, that being this 24/7 customer service item. We have no recorded team checks of ShipBob codes in the 12 months to October 2026, so there are no verified coupon code tests to report.
If all you need is a lower invoice, there is nothing on this page that reduces price; if you need continuous operational support, take the 24/7 customer service option when you sign up on the ShipBob website. The terms state the service is subject to availability; there are no stated combination rules on this page, so treat the 24/7 customer service as a standalone support benefit rather than a discount.
