What is the payment method?
Blinds Express accepts VISA, Mastercard, Discover Card and PayPal.
Where does Blinds Express ship?
Blinds Express ships within the United States.
Will I receive a confirmation for my order, installation instructions and mounting hardware?
Instructions always come with the product as well as all necessary hardware.
How do I check the status of my order?
To check the status of your order, click on “My Account” in the top right-hand corner of the Home Page. Enter your e-mail address and password and your previous and current orders can be accessed. You may also check if the products have shipped yet and if there is tracking information posted.
How long does shipping take?
Unless you have chosen one of Blinds Express Quick Ship products that usually ship within 2-3 days, your products with few exceptions take between 2-3 weeks from the time of ordering to delivery at your front door. Back-ordered items or discontinued products and colors will happen at times and they will make every attempt to notify their customers in a timely manner. Many manufacturers don’t contact them sadly until they pull the inventory for the product and that is when they let them know that the product is out of stock. This is a very poor way of doing business, but they have no control over this practice.
How do I change an order once placed?
An internet order confirmation is sent immediately to your email after the cart is checked out. Please check that email as soon as you get it. If you do not get an email confirmation shortly after placing the order, call them. Custom orders can not be cancelled. However, changes may be able to be made depending on where the order is in process. Changes are never guarenteed.