What is the payment method?
Best Buy accepts VISA, Mastercard, American Express, Discover Card, Diners Club, JCB, and PayPal.
Where does Best Buy ship?
Best Buy ships within the US only.
What are the shipping costs?
Shipping cost is calculated on a “per order,” “per item” or “per pound” basis and is based on the shipping option you select. They sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.
When can I begin getting points?
You begin getting points for qualifying purchases as soon as you join the program. They become usable 15 days from purchase or time of shipment.
What should I do if I think there is an error in the points I’ve received?
If it involves a Best Buy store or BestBuy.com purchase, please confirm it was an eligible purchase and that the item wasn’t returned at a later date. A refunded item will reduce the points associated with the transaction shown on your purchase history, but it will not be reflected in the transaction detail. If you have questions, please call 1-888-BEST BUY and have your receipt handy.
Can I convert a reward certificate back into points?
No. Once a reward certificate has been issued, you must use it toward a purchase at Best Buy or BestBuy.com before the expiration date.
Can I return/exchange the item?
If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished, and pre-owned products.
