What payment methods do you accept?
CabanyCo accepts VISA, Mastercard, Discover Card, American Express and PayPal.
Can I create my own custom design or do I have to stick the design/saying provided in the examples?
Yes, they can most certainly create or change anything you want with your custom engraved gift. During the very last step of the checkout process, you will see an ‘‘order notes” box. This is where you may write out your custom engraving to them for their designer to follow. Your notes will help make sure your item is customized the way you want so please be sure to be as detailed as possible.
Can I order online and pick up at your store?
Yes, If you live near San Diego, you may local customer pick-up and skip paying the shipping fees. Please reach out to them at [email protected]
and they will provide details on how to check out for local pickup and pay no shipping freights. (Please note- this does not apply to orders made using a Groupon voucher).
Can I change the shipping address on my order?
If you need to make a change to the shipping address on your order, email them at [email protected]
with your order number and new shipping address. They cannot guarantee that they will be able to change the address but they will do their best.
What is your return & refund policy?
No refunds, returns, or re-making of any items will be permitted if the buyer has accidentally given wrong information and the item has already been made. No refunds or exchanges on orders that have been damaged from shipping or lost during shipping.