What are Build With Ferguson payment methods?
Build With Ferguson accepts all major Debit and Credit Cards.
Where does Build With Ferguson deliver?
Build With Ferguson delivers only in the USA and Canada.
How long do I have to return an item?
For most items, you may initiate a return for a refund of the purchase price (not including shipping) within 180 days of receipt. Items cannot be returned or exchanged after 181 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by their warehouse team.
The item I received was defective. How do I get a refund?
You may initiate a return for a defective item within 180 days of receipt for a full refund.
When should I expect my refund?
For most general or defective returns, they will process your credit once they have confirmation that the item has been received and inspected by their warehouse. Please allow 5 to 10 business days following delivery to their warehouse for credits to be issued. Refunds will be issued per their return policy.
For refused shipments, damaged shipments, and freight claims filed within two (2) business days of receipt, a credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.