What payment methods do you accept?
Canvas Vows accepts all major Debit & Credit Card, Amazon Pay, and PayPal.
How long does it take to ship?
Once the canvas print is designed, assembled and shipped, it will take a given amount of time to ship the canvas depending on what you chose during checkout. The time between the order date and the date the order ships is typically 2-5 business days. Once the order has shipped, the shipping time is dependant on the method chosen. You can choose Ground shipping, Priority Shipping or Express Shipping:
1. Ground: 2-5 business days
2. Priority: 1-3 business days
3. Express: 1-2 business days
Will I receive tracking information when my item ships?
Yes! You will get an email notification when the shipping label is created with tracking information.
Will I receive a preview before my item is shipped?
Yes! Canvas Vows want to make sure you approve of your canvas design before anything is finalized. After you place the order and before the item is shipped, they will send you a preview for you to approve. Once you approve it, it will be assembled by their professional team and shipped to you.
Can I rush a 40 x 60 print?
Unfortunately, due to how large these canvases are, they do not have the option to rush these orders. The simple reason for is that they just take a longer time to make and they want your order to look as good as possible.
What if I receive a damaged product?
If the product is damaged a new canvas will be printed. Pictures of the damage are required.