They take pride in their quality workmanship and make each Canvasback liner by hand. As a handmade product, there may be some variations.
If you are not satisfied with your Canvasback product for any reason, email them immediately at: info@canvasback.com to receive return shipping instructions. They will provide instructions on how you may return the product for a full refund of your purchase price within 30 days of receipt, provided it is in the original condition - free of dog hair, scratches, any signs of use.
International Order Return Policy:
Any returns on International orders are the customers responsibility, as long as Canvasback, Inc has sent you the correct liner off your order sheet. PLEASE make sure you order correctly by reading the description and viewing the photos before placing your order. Returns received back in original condition will be credited the purchase price.