What payment options does Borderfree support?
Borderfree supports VISA, Mastercard, American Express, JCB, Union Pay and PayPal.
Can I ship my order to multiple addresses?
Shipping order to multiple addresses is not available at this time. For delivery to multiple destinations, please place separate orders.
Are there any additional costs that will be due when I receive my order?
Absolutely not. When you use Borderfree global checkout, you’ll be provided an order total in your preferred currency. This will be the exact amount you’ll be billed by Borderfree. There won’t be any additional fees when your order is delivered.
Can I change or cancel my order once it has been placed?
Unfortunately, they are not able to edit your order once it has been placed.
How long does it take for refunds to post to my account?
Once they have received your return, your credit will be processed immediately. Depending on your bank’s processing time, it may take a few days for the credit to be reflected on your account. If you provide an email address, Borderfree will email you when your return has been received and processed.