What payment methods do you accept?
Credo Beauty accept VISA, Mastercard, Discover Card, Amex and PayPal.
When will my order ship?
All in-stock orders will be processed within 24 hours of placement Monday- Friday 1 pm EST. If you place an order after 1 pm EST on a Friday, your order will be fulfilled that following Monday. Please keep in mind that this may change or be delayed during holidays and holiday weekends.
Do you ship to PO Boxes?
No, they currently do not ship to PO Boxes at this time.
How much does shipping cost?
All orders over $50.00 after discounts have been applied, ship for free. Orders under $50.00 will incur an $8.50 shipping charge for UPS ground transportation.
Can I exchange items purchased online?
At this time, they are not able to process exchanges for online purchases.
How do I start a return for an online purchase/order?
To initiate a return purchased online, please send an email to [email protected]
Shipping charges incurred for returning any items will be the responsibility of the customer. If you are near a Credo Store, bring in the item you wish to return within 30 days of the day it was received.
Can I get my shipping cost refunded?
While they will give you a full refund for your product, unused or gently used, they are unable to refund shipping costs.