What are DreamCloud payment methods?
DreamCloud accepts all major Debit and Credit Cards as well as PayPal.
Can you ship internationally?
DreamCloud currently the only ship to the contiguous United States, not including Puerto Rico, the Virgin Islands, Guam, etc. DreamCloud do, however, ship to Alaska and Hawaii for an additional $150 per large item ordered.
Do you permit exchanges?
Traditional exchanges are handled by returning the original mattress through their returns process. It’s up to you if you’d like to purchase your replacement before receiving the refund for your return. If there is damage to your DreamCloud, let them know and they’ll work with you to figure out the next steps.
Do I need to pay to return my DreamCloud?
Returns, as always, are free if you are in the contiguous U.S. If you are outside of the U.S. a delivery charge is added at checkout, but a return is still free.
Is COVID impacting DreamCloud delivery times?
Right now, they’re shipping DreamCloud’s orders within 7 - 14 business days.