Footnotes are committed to your 100% satisfaction. If for any reason, you would like to return unworn merchandise, you will be refunded in the same manner it was paid for (shipping charges are not refundable). For an exchange, refund or credit, please fill out the Return Form that was included with your order. Pack the merchandise in the original shoe box. Place the enclosed return label on the shipping carton.
Please note: you are still responsible for the cost of shipping back the shoes. Send the package via UPS or insured U.S. Postal Service. Sorry, no returns, exchanges or credits will be accepted after 30 days from the date of delivery to you. Free exchange shipping applies to orders shipped within the contiguous 48 United States. The return label may be used to return any shoes to Footnotes.com from any of the 50 United States.