You may return your unworn shoes within 30 days for a refund. Franco Sarto offers free returns for U.S. customers. Once you have re-packaged your order in its original packaging, place your packing slip inside the box and affix the return shipping label to the outside of the box. Each individual package should have a unique tracking label.
Please note: The item(s) must be returned in the original brand box (packaging). Franco Sarto does not offer exchanges. You will only receive a refund for the returned items. If a new item or size is desired, they recommend placing a new order at your convenience. Do not copy labels and place them in different boxes.