If you would like to exchange or return your item(s) please visit their exchange/returns page. If you have any questions regarding your order please out to info@fredasalvador.com. Once you receive the label:
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Place the item you wish to return in the box
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Stick the prepaid label on the box and hand to the shipping carrier on your label. Please note: There is a $10 restocking fee if you use the prepaid return label provided (exchanges are not subject to the restocking fee).
If you choose to not use the prepaid label, they recommend insuring the package using a trackable shipping service as they are not responsible for the loss of shoes. Please ship to FRĒDA SALVADOR, 80 Liberty Ship Way #6, Sausalito, CA 94965
If you would like to return your item(s) please reach out to info@fredasalvador.com to request a return label. Once you have your label, follow the instructions below. Put the item you wish to return in the box. Stick the prepaid label on the box. A $10 return postage charge will be deducted from your refund (a return postage charge exemption for all exchanges). Fill out a reason code insert the packing slip in the box. Get the box to the shipping carrier on your label.