Since they are trying to ship all orders immediately after receiving them, it may be difficult to stop or change your order.
If they have not yet shipped your order, you can request a change or cancel your order. If you have just submitted your order online, contact them. Be sure to include your full name and address, as well as your order confirmation number. Please provide complete details on the information that you would like to correct or change. When they have made the change to your order, they will send you an e-mail confirmation.
If they are unable to change or cancel your order, they will notify you via e-mail. You can decide after receipt of your order whether to keep it or use their hassle-free return process. If you need additional assistance please contact them.
Once your order has shipped they are unable to cancel the order. If the order is refused for any reason, any shipping charges are non-refundable and are the responsibility of the customer.