If, for any reason, you are not satisfied with your order, we will be happy to accept returns of new, unused, unopened, resellable items within 30 days of receipt of the product. We reserve the right to charge a restocking fee of 15% on returned merchandise.
All returns must first be emailed to info@hobbyzone.com for approval and detailed instructions. When packing the return order, please be sure all the original packing materials, parts and manuals are included. After receipt of the return, we will inspect the product and credit by the original method used to purchase the item.
If the item has been opened, been used, or is defective, then contact them so they can learn more about the situation and determine if the item is eligible to be returned. Be sure to have your order number ready.
Note that if your product has been assembled or used in any way and you discover an issue with your product within 30 days of delivery, you may be eligible for replacement or repair according to their warranty policy. Visit the warranty page on their website to determine if your product is covered by their warranty policy.