iScooter Coupons May 2025

iScooter accepts VISA, Mastercard, AMEX and PayPal.

Yes. Your shipping address can be changed before your order has shipped. Contact their customer service via support@iscooterglobal.co.uk and they will change the address for you. Please be aware that a ￡20 surcharge will be applied for changing the information after your order has shipped.

Also, note that the address cannot be changed once the item has been delivered.

An email with your tracking information will be sent when your package ships. However, if you placed the order while logged in, you may also go to "My Account" for order details and tracking information.

Because the shipment weight is overweight, they usually ship them separately. So both reach at different day and time. Please don’t panic and just keep tracking the item in your orders window or your email. If you still can not find it please contact them.

Shipping usually takes 1-3 business days, but there has been a recent surge in orders from logistics providers and as Christmas is approaching, delays may occasionally occur.

They will ship their order within 24 hours once the order has been placed, excluding weekends and holidays.

NOTE: During the busy holiday seasons or after holiday promotions, the shipment processing can take up to 1-2 working days.

Most returns can be processed within 5 business days after they receive your package.

Considering 3-5 days for delivery, they may need 10-15 days to confirm your refund. If you have chosen the refund to your credit card, the whole process may need 7-14 business days as your card bank needs to process the refund to you.

Please understand that they need to refund your card bank first within 48 hours. However, your card bank may need 7-14 business days to transfer the money to your card account.

They can't control the processing speed of your card bank. Please ask the card bank for detailed information. They apologize genuinely for the inconvenience caused and thanks for your kind understanding.

Please contact them at support@iscooterglobal.co.uk before it is shipped. Please note that they CANNOT change or cancel orders which have been shipped out.

If you want to cancel an order that has already been shipped out, please refuse to sign the package, and they will charge part of the shipping cost per scooter, they will issue the refund after the package is returned to them.

Please check out their Return Policy first, then please contact them at support@iscooterglobal.co.uk and tell them about which items you want to return.

Note: The order number or order email address is needed so that they can process your return request and offer the return label to you.