What are JR Cigars payment methods?
JR Cigars accepts all major Debit and Credit Cards.
Does JR Cigars ship Worldwide?
No, JR Cigars ships only in the USA.
What is your return policy?
Any item can be returned within 30 days of purchase for refund credit, or exchange (minus delivery charges). Simply send the item to them via UPS or insured parcel post.
Can you change an order placed online?
Once an online order has been submitted, it cannot be changed. However, their Customer Service Department may be able to cancel the order and allow you to resubmit it. Or they can place an order for you, making the necessary changes. The time between the submittal and the packing of the order is extremely limited; be sure to contact Customer Service as soon as possible. JR Cigars can be reached at 1-888-JR-HELP-ME (1-888-574-3576) between 9 am to 5 pm EST, Mon-Fri.
What if I receive an incorrect order?
If you receive an incorrect order, please contact them immediately so that they can further assist you.
Do you sell cigarettes online?
They does not sell any cigarettes or related products online in compliance with the state and federal laws and their desire to -not- be in the online cigarette business. However, they do offer e-cigarettes.