What is the payment method?
Oneida accepts Debit & Credit Cards and PayPal.
Where does Oneida ships?
Oneida ships only within the USA.
What is the return policy?
Unused products may be returned for a refund within 30 days of the date your order was delivered. Products purchased in a set must be returned in the same arrangement. To ensure that they process your return correctly, please follow the steps below:
Complete all applicable portions of the return questionnaire found on the back of the invoice included with your order.
Pack and seal all Oneida products to be returned securely, in the original package if possible, along with copies of the original invoice and completed return questionnaire.
Ship your return to the address below. Please note they do not accept C.O.D. deliveries. While not required, they recommend that you select a shipping method that provides a tracking or confirmation of delivery option and insure your return. These options will provide you with added protection as The Oneida Group cannot be responsible for products lost or damaged during shipment to their facility.
Where can they purchase Oneida?
Oneida products can be found in most major retail stores across the United States. Another way to purchase Oneida products is by viewing their website.
Is Oneida stainless dishwasher safe?
Yes, Your Oneida stainless flatware is meant to be used and enjoyed. They suggest that you rinse your flatware after use before placing in the dishwasher. Any scented detergent (i.e. lemon or orange) is not suggested.