What payment methods do you accept?
PhotoWhoa accepts all major Debit & Credit cards.
When will my product get shipped to me?
If you ordered a digital product, you can download your product immediately from your account.
I lost my downloaded file. How do I download the product I bought again?
Login to your account. Click on "My Orders" in the top left corner. You will see download links under the "Available Downloads" section for all your purchases. Click on the link to download the files.
My download link isn't working. What should I do?
If the download link in your order confirmation email is not working, that's because it expires after 7 days. In this case, you can log in to your PhotoWhoa account and download the file from the "My Orders" menu.
How do I get a refund?
Just send in a support ticket and choose "Refund Request" as the reason for the ticket. PhotoWhoa have a 30-day refund policy for any products they sell. Please let them know in the ticket why you are getting a refund.