What are Premier Body Armor payment methods?
Premier Body Armor accepts all major Debit and Credit Cards.
Where does Premier Body Armor deliver?
Premier Body Armor delivers Worldwide.
What is the status of my order?
To inquire about the status of an order, or for other questions related to their products, please contact them by email at [email protected]
(this is preferred) or by phone at (704) 214-9951 (while they are typically available, they may be assisting another customer when you call. If they do not answer please leave a voicemail so they can get back to you*).
* Please include your name, order number, and shipping address to expedite locating order information.
How is my product shipped?
Body armour packages vary in weight and all orders are shipped through the USPS or UPS Ground Shipping with order tracking information available. Shipping information will be provided by email as soon as the order leaves its facility. The actual transit time of shipping varies based on location, but orders usually arrive within 2-5 business days once shipped.
What is the return/exchange policy?
All products are eligible for an easy return or exchange as long as the return is initiated within 30 days of receipt, and the product(s) is in new, unused condition. There is no re-stocking fee associated with returns or exchanges, but the customer is responsible for any shipping costs associated with returning the product(s).
Procedure for Return - If you would like to make a return and your product is in new, unused condition, simply follow these 3 steps:
* Email at [email protected]
with your Name, Order Number, and reason for return. They will quickly get back to you with your unique RMA (Return Merchandise Authorization number) and a document to print and include in your shipment. They do not accept returns without an RMA.
* Ship the product(s) back to them:
Premier Body Armor
1552 Union Rd. Suite E
* Once they receive your returned product(s) and approve that they are in new, unused condition, they will proceed with the exchange or refund.
When will I get my refund?
All refunds are issued at the sole discretion of Premier Body Armor following the guidelines in this policy. Refunds will be issued within 5 business days to the payment method used during the original purchase, pending approval from Premier Body Armor. Refunds approved for returned products do not typically include any shipping costs/expenses.