What is the payment method?
SAA accepts all the major debit/credit cards.
How can I cancel the order?
Should you wish to cancel an order you have just placed please contact their Customer Services department on [email protected]
or by telephone (UK) 08458 770 772 and (overseas) +44 1636 643 572
How can I return the item?
Whilst they hope you are completely happy with your SAA purchase if you aren’t there is no need to worry. SAA accept product returns within 12 months of purchase and will refund or replace, whichever you choose. Event tickets can be returned up to 7 days before the event, after which time they are non-refundable. Bespoke and custom orders, made to your specific requirements, are non-refundable, unless faulty. If a product is broken or damaged they will pay the return postage. If you simply don’t like the product or have changed your mind, they kindly request that you pay the return postage. A full refund will be issued via the same method as payment was received. Please contact their customer service team to arrange any returns you may have on 0800 980 1123.
What can I spend my loyalty points on?
If you can buy it from the SAA, you can use your Loyalty Points! So whether you want to buy a Plastic Eraser for just 20 points or you want to purchase some advertising in the PAINT Newsletter, your SAA Loyalty Points can help