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ShoeDazzle accepts VISA, Mastercard, American Express and Discover Card.

ShoeDazzle ships to the USA and Canada only.

If your estimated delivery time has passed and you have not received your order, please go to your VIP Account at shoedazzle.com and click on your Order History. If your tracking information indicates that your order was delivered, please check with your neighbors or building management to see if either party received the package on your behalf. If you shipped to a facility with a mailroom, or if deliveries are generally not made directly to you, check with your mailroom or receptionist. For Canada, there may be delays due to customs, which would increase the delivery time to 4 weeks.

If you are unhappy with your order for any reason, you may send it back. All items must be returned within 60 days from shipment in new, unused condition, with no signs of use or wear. All returns must include the item(s), return label, and packing slip.

Please allow 7-14 business days from the return ship date for your return to be processed and credited. Returns for a refund can only be made to the original form of payment. Due to varying bank policies, please allow 1-2 billing cycles for the credit to appear on your statement. They are currently unable to process any credit cards that are billed to an address outside of the United States or Canada.