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Terms and conditions
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Straight Talk accepts all major Debit/Credit Card.
Straight Talk ships within United State.
If you purchased your Straight Talk phone from their website, you have thirty (30) days from the date your phone was delivered to you to return it to them for either an exchange or a refund. To process a return, you must follow the return instructions that came with your Phone and pay for the shipping cost to send it back to them.
If anything is missing or the device is not in like-new condition, your shipment may not be accepted. If a device has physical or liquid damage it cannot be returned and a credit will not be issued. Straight Talk will return ineligible devices to you at the same address shown on the shipping label.
To obtain warranty service for your Straight Talk phone, please contact Customer Care at 1-877-430-2355. If your problem cannot be resolved over the phone, their technicians will provide you with a Return Authorization Number, which you will use to send your phone and/or accessories (“Product”) to the designated Service Center for repair or replacement, at their option.
Phone
+1-877-430-2355
Address
Straight Talk, Inc.
Attention: Executive Resolution Department
9700 NW 112 Avenue
Miami, FL 33178
