What is Z Grills payment method?
Z Grills is applied for VISA, Mastercard, American Express, Discover Card and PayPal.
Where does Z Grills ship?
Z Grills ships within United State.
How long will it take to get my order?
When you buy a grill from Z Grills, your order may take up to 3 business days to process and may not ship until the next business day. Deliveries typically arrive 3-8 business days after the order has been processed, but this ETA may vary based upon weather conditions or holidays.
What shipping carriers do you use?
Z Grills work with all major carriers and local courier partners. If the logistics violence transport situation occurs, please contact their customer service team in time.
My order is delivered but I only received part of my order. Why is that?
Depending on the products you ordered, they may require multiple boxes or packages to safely ship your product. And if your order has multiple items, they may be shipped from different warehouses and arrive in different boxes on different dates. However, their website currently only allows them to add only one tracking number for an order. So even though you only received part of your order, your order is shown delivered by default.
Can I return my product?
Z Grills always aim to provide the best grills and grilling accessories on the market, but if you do need to return an order, they’re happy to help. Simply email them for more information and see their “Warranty and Return” page for more information.