ZOSI is to provide their best product and service to you. They offer Free Returns within 30 Days from the Original Purchase Date for Refund with or without Reason.
The product must be purchased directly from ZOSI website store, you may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason.
If the reason for return isnβt quality-related, or any other damage caused by the unintended use of the product, the customer must pay the return shipping costs as well as the tariffs caused.
You may receive a return label/return address / RMA code from ZOSI RMA technicians after your request is authorized, you can use a traceable carrier that can provide you with delivery confirmation to ship your Returned Product back to ZOSI warehouse, then send the screenshot of your receipt to them. If you donβt want to pay the shipping costs for them first, please let them know, they would be happy to refund the shipping costs to you before you return the product.