Best 24Genetics Coupon Codes

In the European Union, you can pay by credit card, Paypal or bank transfer. In Spain, in addition to these methods, you can also pay cash on delivery. In the rest of the world, you can pay by credit card and Paypal.

24Genetics ships within countries provided during checkout.

For purchases over €249, shipping and collection are free anywhere in the world. For purchases under that amount, there is a cost of €25, which includes shipping and collection. In Spain, shipping and collection are always free, regardless of the amount of the purchase.

You will receive an email with your reports within 3 to 6 weeks from the moment we receive your sample at our offices.

They will send your kit to the address you provided in your request. They will do this within 24-72 hours from the date of purchase.

The tube with the sample contains a stabilizing liquid capable of preserving the sample for 3 months. However, to avoid using up this period, they recommend that you collect the sample when you have decided when you will send it back.

You can return the kit and they will refund the total amount minus the shipping cost and the cost of the kit delivered. However, you must request a refund before sequencing the sample. They will make the refund in the original payment method within 21 working days after confirmation from their customer service team. In case the sequencing of your DNA has started, no refund is possible. In this case, of course, the contracted reports will be delivered to you.

To process your return, don’t hesitate to contact the customer service team via e-mail at info@24genetics.com.