What payment methods do you accept?
aerie accepts all major Debit & Credit cards.
How can I track my order?
You can log in to your account to track your order.
What is your cancellation policy?
Once you place an order, you have up to one hour to cancel. Please note that ShopRunner, overnight, and Second Day shipping orders cannot be cancelled.
What is your return policy?
aerie want you to be totally satisfied, and they are happy to help solve any issues you may experience. You may return an item if, you have the invoice, the original price tag is securely attached, and there is not any damage or wear/tear to the item.
When will I receive my refund?
Please allow up to 5 weeks from the day the package is mailed for refunds to be processed.
Are shipping cost refundable?
The shipping cost will not be refunded.