What payment methods do you accept?
Books-A-Million accepts VISA, Mastercard, Discover Card, American Express, and PayPal.
Where does Books-A-Million ship?
Books-A-Million ships within United States.
How do I calculate delivery time?
To calculate the number of days it will take for you to receive your order, consider the number of days it will take them to process and pack your order, plus the number of days it will take the delivery service to handle your order.
How will item availability affect shipping time and costs?
The stock status of each item is clearly displayed on Books-A-Million. Shipping timeframes range from 24 hours for in-stock items to 3-5 weeks for special order items. Advance Order/ Pre-Order items are shipped when they are released by the publisher.
What is your return policy?
Books-A-Million guarantees your satisfaction and offers you returns within 30 days of order receipt on most items. Books-A-Million cannot accept returns of product marked “non-returnable”.
My order arrived damaged. What can I do?
Books-A-Million want you to have the best experience possible, so if your item arrives damaged, chat with their Customer Care team by clicking the Help bubble in the bottom right of the page. You can also submit a Support Request or call them at 1-800-201-3550. Be sure to have your order ID to ensure a faster resolution to your request.