Once they successfully verify your prescription, they are committed to delivering your order within the estimated delivery times for all shipping methods.
However, the following situations may cause delivery delays:
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Your order form was incomplete.
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You did not support your order with a valid prescription that is signed by a registered doctor.
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Your doctor/ clinic was not available to verify your prescription.
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Your order form was illegible.
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Your credit card information was invalid.
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Your card company denied the transaction made in a foreign country.
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You made the payment with a certified check or US money order.
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Unforeseen circumstances like poor weather conditions, holiday seasons, and political unrest may cause delays.
Please note that U.S. Customs and the FDA may inspect and detain your shipment, which can cause delays of up to 30 days. While they will assist you to the best of their ability, they cannot be held responsible for any resulting delays.