What are Cats Mode payment methods?
Cats Mode accepts VISA, Mastercard, Amex and PayPal.
Does Cats Mode ships Worldwide?
Yes, Cats Mode ships Worldwide.
What is your return policy?
They accept returns and exchanges on items that are not personalized, not custom made, and not on clearance within 30 days of your receipt of the package. Items must be in new condition and original packaging. The buyer is responsible for return shipping costs plus any shipping costs required to send an item for exchange.
They do NOT accept returns or exchanges on personalized, custom made, or clearance items.
Can we replace the order?
If they made a personalization error on your order that was their fault, they’ll happily replace the personalized item for you. They do not replace items that were incorrectly engraved due to buyer error.
What is your refund policy?
Once your return is received by them, they will start the refund process.