What is the payment method?
Chicago Steak Company accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where does Chicago Steak Company ship?
Chicago Steak Company ships within the countries that are available during the checkout process.
How can I track my order?
Simply, click the “Track your order” option and enter your Order Id and Email Address to track your order.
Can I cancel my order?
Yes. They need to be informed of any cancellations at least 1 day prior to the order’s shipment date. To cancel your order, please call customer service.
How much time do I have to make changes to my order after it was placed?
To ensure accuracy and a sufficient order process, you have 5 hours after the order was placed to make any needed changes.
How will my steaks be packaged?
All Chicago Steak Company steaks are vacuum sealed, wrapped in food-grade paper, and placed in their attractive gift box. They are then placed in a reusable insulated container and loaded up with plenty of dry ice to ensure that the products arrive in excellent condition.
Do I need to be home to receive my order?
No, UPS will leave the package at the door, still chilled in their insulated container. They guarantee all products to stay fresh up to 8 hours after their delivery time. Please make sure the recipient will be available to receive their package.