Factory Outlet Store Coupons May 2025

Factory Outlet Store accepts VISA, Mastercard, American Express and Discover Card.

Factory Outlet Store ships within the US only.

They want you to be happy with your purchase from FactoryOutletStore.com. They strive to provide their customers with the highest level of service possible. From the first visit to order delivery, they want you to be completely satisfied with your experience. You may return or exchange most merchandise for a refund within 30 days from the date of purchase.

All orders are processed and shipped within 1-3 business days. Only orders successfully processed by 4 pm Eastern Standard Time are eligible for same-day shipment. In case the product you selected is on backorder, you will receive immediate notification and be given the choice to remain on backorder, substitute the backordered item for another item or cancel the order. All orders go through an address verification system in order to protect their customers and the company against fraud. Therefore, they reserve the right to cancel any orders that are suspected of being under fraudulent activity.

Due to increased demand, inventory levels for some items sometimes deplete rapidly and some of their suppliers are occasionally unable to replenish their stock or drop ship for them. While they do the best they can to a) remain fully stocked, b) fulfil all customer orders, and c) keep their shoppers up-to-date on product availability on their website, they occasionally experience a large volume of backorders and limited customer service capabilities. If you place an order with them and don’t immediately receive shipping confirmation, you may wish to contact them via email or chat to check on the status of your order.