What are Global Rose payment methods?
Global Rose accepts major VISA, Mastercard, American Express, and PayPal.
Where does Global Rose ship?
Global Rose ships only to the USA.
How does Global Rose guarantee freshness?
They can guarantee freshness due to their quality control procedures. Every flower shipped under the Global Rose brand must be the best of each daily harvest. If a flower falls below their standards it is discarded. In order to offer the freshest flower possible, four days prior to your delivery date, flowers are harvested at the greenhouses, their team packages and wrap them tightly with a protective plastic or carton sleeve and each bunch is labeled with its unique variety name or type of flower. Boxes are then delivered by the farms in refrigerated trucks to the FedEx or UPS facilities in the different facilities in South America. FedEx and UPS have specifically created programs for fresh flowers out of South America which allows them to handle the flowers under unique cold chain procedures.
Can I change or cancel my order?
Changes and cancellations will be accepted until five business days prior to the original delivery date. For all wedding items, changes or cancellations will be accepted until eight business days prior to the original delivery date. During the major floral seasons (Valentine’s Day and Mother’s Day) cancellation and changes will only be accepted until eight days prior to the original delivery date.
What is your return policy?
Your complete satisfaction is their number one priority. Global Rose guarantees delivery of the highest-quality fresh flowers to your specified address within the US. If for any reason you are not satisfied with the freshness of your flowers, please contact them via email within 24 hours of the delivery. They will be glad to replace your order or refund your money as long as the original content is returned.