Sign Up To The Newsletter For Special Offers and Promotions
Sign Up To The Newsletter For Special Offers and Promotions.

Sign Up To The Newsletter For Special Offers and Promotions.
Here are some great tips & tricks for extra savings at The Laundress:
The Laundress accepts all major Debit & Credit Card.
The Laundress delivers to Australia, New Zealand, the United Kingdom, Ireland, Malaysia, Singapore, Philippines, United Arab Emirates, the United States and Canada.
199 Prince Street
New York, NY 10012
Unfortunately, they do not accept exchanges on any items at this time. In the case of an incorrect or damaged item, please email customerservice@thelaundress.com with photos of the shipment. Once verified, your item will be replaced within 5-7 business days. The Laundress is unable to assist with items that have arrived broken, missing items, or missing packages outside of the 30-day return/exchange policy timeframe.
Returns on eligible items must be received at their facility within 30 days of initial purchase. To be eligible for a return, items must be unused, unopened, and in original packaging. All returns must be accompanied by the original proof of purchase and pre-approved by customer service.
A refund will be issued once they’ve received your returned items. Refunds do not include original shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the form of payment used for the transaction and will be in the amount of the product price. Please note that credit card refunds may take up to 14 business days for your bank to complete, depending on their processing times. This can vary between credit card issuers.
Phone
+1 212-564-6788
customerservice@thelaundress.com
Address
199 Prince Street New York, NY 10012
The Laundress is offering a free dryer balls gift with orders over $100, which is a smart bonus for customers stocking up on their laundry essentials. This deal rewards larger shopping baskets without requiring a voucher code at checkout. Whether this promotion works best for you depends on your planned spend and whether you're a new shopper to the brand.
If you're spending $100 or more: The free dryer balls offer gives you a valuable addition to your order at no extra cost. This is the best choice when you're buying multiple bottles of The Laundress specialty detergents, fabric care products, or stain removers. Simply add items to your basket until you reach the $100 threshold and the gift will be applied automatically at checkout.
If you're a first time shopper spending less than $100: Sign up to The Laundress newsletter before you shop. New subscribers often receive special offers and promotional codes that can give you a meaningful saving on your initial order. Once you've signed up and received any welcome offer, you can then plan a future order to reach the $100 minimum if you want to grab the free dryer balls promotion instead.
If you're a returning customer spending under $100: Unfortunately, neither of the current active promotions applies to smaller baskets, so you'd pay full price. It's worth considering whether you can add items to your order to hit $100 and claim the free dryer balls instead.
Only one offer applies per transaction, so if you're eligible for both the newsletter signup discount and the $100 free dryer balls promotion, compare which saves you more money in your specific basket before checkout. Most of the time, the free gift with larger orders will represent better value once you're spending over $100.