GLOSSYBOX Coupons May 2025

GLOSSYBOX accepts VISA, Mastercard, American Express, Discover Card, Diners Club, and PayPal.

GLOSSYBOX ships within the USA.

Once you have activated your subscription, they will ship your first box once they have activated and set up your account. This can take 3-5 working days. After this, they dispatch from the 5th of the month, it can take 3-5 days for all boxes to fully leave their warehouse. Kindly note that they are not liable for any unforeseen warehouse or postal delays.

As soon as your box is on its way, you will receive an email containing a tracking number that allows you to monitor its shipment. You can also find out all relevant shipping information of your GLOSSYBOX by logging in to your account and clicking “Recurring Profile and Orders.” Select your current subscription and the tracking code will appear under the item.

You have the right to cancel the contract within 14 days without giving a reason. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods.

They have high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept their apologies if you have received an incorrect item. As part of their customer objectives, they will do their utmost to resolve your query with speed, ease, and with absolutely minimal inconvenience. They will review each case individually when considering the return of the product, in some cases, they may require further information such as pictures so they can choose the best course of action. Their aim is to provide the best solution for you as quickly as possible.

Although they take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept their apologies if you have received a damaged item. They ask that you do not refuse delivery, instead accept the goods and contact them immediately. Refusal may actually result in a delay in the parcel being returned. You can contact them through your account using the online message center. Please attach any pictures you have of the damage to the message. A member of their team will review the details and offer the best resolution to resolve your query.

Please accept their apologies if you believe there is a fault with your item, They take all complaints regarding the quality of their products seriously and they will need to investigate the reported fault in more detail. In order to do this, they ask that you contact them through your account using the online message center. Please provide details of the fault and where possible attach pictures to your message.