What is the payment method?
GourmetGiftBaskets.com accepts VISA, Mastercard, American Express, Discover, and PayPal.
Are your delivery times guaranteed?
Yes, Shipments are guaranteed for Ground, 3 Day, 2 Day, Overnight and Saturday. If their delivery partner misses the delivery then they will refund the shipping on your gift. Please know that if the recipient is not home and was unable to deliver the package, this does not qualify as missing the delivery. Also, circumstances beyond their control, such as severe weather, natural disasters and so forth void the delivery guarantee. They run over 99% on-time so trouble with shipping is a very infrequent event.
Please note, during the months of November & December delivery times cannot be guaranteed due to the increase in carrier volume.
What if the gift is going to a hospital?
If a gift is being shipped to a hospital for a patient, it is delivered to a receiving area. From there, the hospital staff brings the package to a patient’s room. This process could delay the package from being delivered to a recipient for several hours and, depending on the time of day that it is initially delivered, the package might not get to the recipient until the next day. This process is to ensure the safety and privacy of the patients in the hospital.
Please note: If you select your gift to be delivered on the weekend, its delivery can be delayed by this process.
Can I send a package internationally?
Yes, Visit their International Gifts page to see the great options available to ship outside of the United States.
What is the return policy?
If a shelf-stable item purchase is returned to the new and in original packaging within 15 days of delivery, they will offer a store credit for your order total and less our costs for shipping and handling each way.