Laundryheap Coupons May 2025

Laundryheap accepts VISA, Mastercard and AMEX.

Everything is very easy. Simply select the required service and choose the dates for the collection & delivery, leaving any instructions for the driver - they'll take care of everything else.

You will be happy to know that last month we delivered 98.7% of all standard laundry and dry-cleaning within 24 hours. They will always do their best to let you know in time if you included items that require a longer time to process, or if there are any delivery changes in your order.

The Eco-Friendly Routes give you the possibility to contribute to the well-being of the environment. Choose them and allow them to collect and deliver in wider time slots, so they can reduce the fuel used by grouping the orders together.

After your items are collected by their driver, they are taken to one of their local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemised and processed. They take pride in supporting local businesses and minimizing the carbon emissions from transport.

In the unlikely event that an item goes missing, please let them know immediately either by sending an email to help@laundryheap.com or by writing to them on live chat, directly in their app. Letting your driver know will not be sufficient. Any missing item must be reported to their team within 48 hours of the delivery of the order. All claims are reviewed on a case-by-case basis. Items are considered lost 30 days after the initial claim has been made.

Any reimbursement for a lost item will be limited to ten times the charge of cleaning the item, up to a maximum of £/€/$35. Anything beyond that will be evaluated on a case-by-case basis. All decisions on lost items are at Laundryheap’s discretion and are final.

Although they always try their best to prevent any damage to your items, every garment will wear out over time, and there is nothing Laundryheap can do to predict or prevent this. Any damage must be reported immediately either by sending an email to help@laundryheap.com or by writing to them on live chat, directly in their app. Letting your driver know will not be sufficient. All damaged items must be inspected by Laundryheap through digital photos of each damaged item, within 48 hours of delivery of the order. All claims are reviewed on a case-by-case basis.

Any reimbursement for a damaged item will be limited to ten times the charge of cleaning the item, up to a maximum of £/€/$35. Any attempts at redemption beyond that will be evaluated on a case-by-case basis. All decisions on damaged items are at Laundryheap’s discretion and are final.