How is my personal information used and is it safe?
What is this $1 amount I see on my credit card statement?
When you successfully register your credit card at LifeReader a temporary pre-authorization amount of $1 may show on your card statement. Please be assured this is NOT a transaction and will automatically disappear within 7 days as though it were never there. The pre-authorization just verifies that the card being registered is valid.
Why do I have to use a Username?
At registration, you can enter a username. This username is communicated to the readers in chat and call readings. It is also shown on all public feedbacks on our pages. This means that the username will be publicly visible on the internet, so please choose your username in such a way that it fits with your privacy needs. If you need or want to change your username, please contact support.
I have forgotten my password?
You can recover your password by clicking on the “Sign In” link at the top right and then pressing the “Forgot Password” button. There you can enter the email address you registered with to recover your password.
How do I leave feedback for a reading?
After your reading, you can leave feedback about the reading at a popup screen. You can also leave feedback up to 7 days after the reading in your “History & Feedback” page. Should you want to change or leave feedback after that, please contact customer support. Also, be aware that they reserve the right to edit any feedback that is derogatory or defamatory.