For returns, refunds and exchanges, please contact customer service within 24-48 hours of receipt. Since their packages are perishable, please inspect your package immediately upon receipt. Murray's Cheese will do everything possible to re-route orders for timely delivery but cannot be responsible for the damaged or compromised product due to the following:
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Delayed deliveries due to weather or other "Acts of God".
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Incorrect addresses. (Please be sure to include apartment, suite or floor numbers, as needed.)
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Delivered to the specified address, yet package wasn't received.
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Gift shipments sent to recipients who are out of town or otherwise unavailable to receive their shipment. Please notify the recipient of the pending arrival of perishables!
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Package received but contents not refrigerated within 24 hours allowing for unnecessary spoilage (all boxes are clearly marked "Perishable").
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Items that have been discarded or consumed.