Updated 15th June 2025
206 Ratings. Average 4.5 out of 5 stars
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Here are some great tips & tricks for extra savings at OneStopPlus:
OneStopPlus accepts VISA, Mastercard, AMEX, Discover Card and PayPal.
OneStopPlus ships within countries provided during checkout.
The good news is you'll receive your order by the expected date.
Sometimes their warehouse processing takes a bit longer than expected which may affect your shipping date. This doesn't impact your delivery date, however.
Just a reminder β their delivery time frame should be 5-7 business days.
Their apologies. They know this is frustrating.
When you placed your order, the item was available. But stock was depleted as they filled orders, and at shipping time the merchandise was no longer in stock and was placed on backorder. Your invoice will display the date they expect to ship your pending backorder. You will not be charged for back ordered items until they ship.
There are a few reasons you may not have received your order: Your Order Is On Backorder Their apologies for the delay. Theyβre trying their best to get your item to you as soon as possible.
Your Order Is On Hold Give them a call. Theyβre happy to help.
Consumer Protection Group: 800-459-3205 M-F 8am-5pm EST
Sales Recovery Team: 877-447-7070 M-F 9am-7pm EST
Order Shows As Delivered If you are not able to locate your package, give them a call at 1-800-400-5527. Theyβre happy to help.
Please print a PDF Affidavit Form, and fill it out with Order Number, Order Total, Name, Billing Address, Phone Number, and Email Address. Please sign, date, and send to our Analysts for review.
Send to: Customer Relations Analyst 500 S. Mesa Hills Dr. El Paso, TX 79912 *A police report is required for any package of $200 or more, multiple misdelivered packages totaling $200 or more within 60 days, and for deliveries with picture proof provided by carrier. Please attach the police report to your signed affidavit letter. Letter must be received within 60 days from the ship date. All claims are subject for review; affidavit does not guarantee refund.
Check on your order anytime. Simply select Account β at the top of every page. On the dropdown menu, select Track My Order. Enter your order number, email address and billing zip code. Click Go to view your delivery details.
If you're a registered user (or you gave them your email address on the phone), youβll receive a confirmation email from them once your order has shipped.
If you donβt get your package in the next three business days, contact them.
Sometimes tracking information shows as βnot foundβ if the shipping label does not scan properly. If it has been more than 20 business days since youβre expected delivery date, contact them. They will issue you a credit and gladly re-order your item for you.
Please place a new order on their website and return the incorrect item using the instructions on the back of the packing slip. Or, call them toll-free at (800) 400-5527. They'll issue a credit for the incorrect item to the original credit card, and charge your card for the correct item once it's shipped.
If an item is missing from your package but listed on the packing slip as shipped, it may have shipped separately or be back ordered. Check your Order Status. If the item is not back ordered, please email them or call them toll-free at (800) 400-5527.
Returns take about two weeks to processβincluding transit time to their warehouse.
Once they receive your return, they try to process it within two business days. Refunds back to your payment method vary depending on your provider, but generally take three days to post.
Once your return has been processed, it will be listed as returned- along with the date it was processed. Check the order status.
If you're a registered user or gave your email address to them over the phone, theyβll send a return received email once theyβve received your returnβand a second email once theyβve processed it.
Final sale items will not be refunded.
Refunds are for the merchandise amount plus any applicable tax.
If you used their pre-paid return label, $10.99 was deducted from the merchandise total. The original shipping and handling is non-refundable.
Phone
+1 800-400-5527
Still looking for more tips whilst online shopping? Head over to our blog for more.
Formerly known as fullbeauty, OneStopPlus is an online store that provides the most brands at the best valueβall in one placeβas the top destination for plus size fit and fashion in sizes 12-44. OneStopPlus is made for you and all your curves, with a wide range of sizes, colors, and styles. OneStopPlus seeks to celebrate everybody of their customers as plus-size clothes fit experts, encouraging you to feel as beautiful as you look. OneStopPlus knows hard can it be to find the right-wear meeting all of your requirements whether it may be related to comfort or style, and in order to help you save your time as well as wallet, OneStopPlus has been established.
OneStopPlus has been all about offering you the best wears and accessories made using the best possible materials as they have and will never compromise when it comes to the quality of the products they have to offer. OneStopPlus has and will always be there to offer you the best for the best possible price. Stay connected with Love Coupons and get an exciting offer, promotions that are sure to make your online shopping experience a saving and fun one.
About OneStopPlus Homepage
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