Updated 5th December 2024
247 Ratings. Average 5 out of 5 stars
Use the code and get 40% off on Dolce & Gabbana at Orchard Mile.
Enter the voucher code and get 10% Off On All Your Purchases.
Use the code and get 10% off your first app order at Orchard Mile.
Shop and save up to 70% on sale styles at Orchard Mile.
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Here are some great tips & tricks for extra savings at Orchard Mile:
What is the payment method?
Orchard Mile accepts Visa, MasterCard, American Express, and Discover.
What are duties and taxes?
Some brands, including House of Dagmar, Faith Connexion, Temperley London, and Okapi, ship internationally. U.S. Customs may apply duties and taxes to your purchases before or after delivery.
When will I receive my order?
Most orders are processed Monday through Friday within 24 to 48 hours. As soon as your order ships, the tracking number will be sent via email. Most brands ship ground with estimated delivery of 2 to 5 business days. Roland Mouret, Matthew Williamson, Temperley London, House of Dagmar, and Faith Connexion ship international express with estimated delivery of 2 to 3 business days. If you need your order expedited, please reach out to concierge@orchardmile.com immediately after placing your order.
Can I change or cancel my order once it has been placed?
Email them at any time: concierge@orchardmile.com. Alternatively, you can also call them at (212) 495-9334 from the hours of 9 a.m. to 6 p.m. They will try their best to accommodate your changes.
What is your return policy?
Orchard Mile works with various retail partners and the return policy varies per product and depending on the vendor. You can also view a product's return policy on the product detail page on the website. Return information is provided in Orchard Mile's return communications to each customer once a return is requested. If the brand charges you a return fee, they will refund that amount directly to your original method of payment. Your returned item must arrive at the vendor no later than specified days (14 or 30 days depending on the vendor) after you receive the order. After this time they cannot guarantee that the boutique will accept the order for a refund. Orchard Mile strongly recommends that you request your return on Orchard Mile within 7 days of receiving your order to ensure that it arrives at the vendor within 14 days. Please contact customer service if you have any questions. Once your return has been received by the vendor and it complies with their returns policy, they will refund you by your original payment method including the cost of returns if charged. Items must be returned unworn, unwashed, undamaged and unused with their original tags. They recommend that you return items in their original packaging to ensure the necessary protection when in transit: Footwear and accessories must be returned in the original boxes provided. If the item comes with a security tag this must be left on. If the security tag is removed then the returned item will not comply with the returns policy and will not be refunded. Hosiery must be returned in its unopened packages and lingerie/swimwear must only be tried on over your own lingerie garments.
Telephone: +1 212-495-9334
Email: concierge@orchardmile.com
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https://orchardmile.com/
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